{"id":3398,"date":"2026-01-23T16:23:14","date_gmt":"2026-01-23T13:23:14","guid":{"rendered":"https:\/\/termia.com.ua\/?page_id=3398"},"modified":"2026-01-23T16:23:14","modified_gmt":"2026-01-23T13:23:14","slug":"opituvannya-zadovolenosti-kliyentiv","status":"publish","type":"page","link":"https:\/\/termia.com.ua\/ru\/opituvannya-zadovolenosti-kliyentiv\/","title":{"rendered":"\u041e\u043f\u0440\u043e\u0441 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432"},"content":{"rendered":"<style>.termia-survey{background:#f5f5f5;padding:15px 10px}.termia-survey h2{margin:0 0 15px;color:#afafaf;text-transform:uppercase;font-weight:700;font-size:18px}.termia-survey h3{margin:18px 0 10px;color:#585757;font-weight:700;font-size:16px}.termia-survey .grid{display:flex;flex-wrap:wrap;gap:10px}.termia-survey .field{display:flex;flex-direction:column;max-width:320px;width:100%}.termia-survey .question{display:flex;flex-direction:column;max-width:480px;width:100%;padding-bottom:15px}.termia-survey label{font-size:15px;font-weight:400;line-height:18px;margin-bottom:6px}.termia-survey input,.termia-survey select,.termia-survey textarea{width:100%;padding:8px 10px;font-weight:600;color:#585757;font-size:13px;border:1px solid #7e8993;border-radius:4px;background:#fff}.termia-survey textarea{min-height:90px;resize:vertical}.termia-survey .submit-row{display:flex;gap:12px;align-items:center;margin-top:14px}.termia-survey button{width:180px;padding:10px 12px;font-weight:700;color:#fff;font-size:13px;border:none;background:#2f4998;cursor:pointer;border-radius:4px}.termia-survey .status{font-size:13px;color:#585757}.termia-survey .error{color:#b00020;font-weight:700}.termia-survey .success{color:#0a7a2f;font-weight:700}.termia-survey .hp{display:none!important}.termia-survey .field{flex: 0 1 calc(50% - 10px); max-width: calc(50% - 10px); width: auto;}.termia-survey .grid{display:flex !important;flex-wrap:wrap;gap:10px;}.termia-survey .grid .question{flex: 0 1 calc(50% - 10px);max-width: calc(50% - 10px);width: auto !important;}@media (max-width: 768px){.termia-survey .grid .question{flex: 0 1 100%;max-width: 100%;}}@media (max-width: 768px){.termia-survey .field{flex: 0 1 100%;max-width: 100%;}}@media (max-width:768px){.termia-survey .field,.termia-survey .question{max-width:100%}}.termia-survey select.select-error{border-color:#b00020;box-shadow:0 0 0 2px rgba(176,0,32,.15)}<\/style>\n<div class=\"termia-survey\" data-lang=\"ru\">\n<h2>\u041e\u043f\u0440\u043e\u0441 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/h2>\n<h3>\u0418\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f<\/h3>\n<div class=\"grid\">\n<div class=\"field\"><label>\u041d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438<\/label><input autocomplete=\"organization\" type=\"text\" data-field=\"companyName\" \/><\/div>\n<div class=\"field\"><label>\u0418\u043c\u044f \u0438 \u0444\u0430\u043c\u0438\u043b\u0438\u044f<\/label><input autocomplete=\"name\" type=\"text\" data-field=\"fullName\" \/><\/div>\n<div class=\"field\"><label>\u0414\u043e\u043b\u0436\u043d\u043e\u0441\u0442\u044c<\/label><input autocomplete=\"organization-title\" type=\"text\" data-field=\"position\" \/><\/div>\n<div class=\"field\"><label>\u042d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430\u044f \u043f\u043e\u0447\u0442\u0430<\/label><input autocomplete=\"email\" type=\"email\" data-field=\"email\" \/><\/div>\n<\/div>\n<h3>\u0412\u043e\u043f\u0440\u043e\u0441\u044b \u043e\u043f\u0440\u043e\u0441\u0430<\/h3>\n<div class=\"grid\">\n<div class=\"question\"><label>1. \u041c\u044b \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u043c \u0431\u044b\u0441\u0442\u0440\u044b\u0435 \u043e\u0442\u0432\u0435\u0442\u044b \u043d\u0430 \u043d\u0430\u0448\u0438 \u0437\u0430\u043f\u0440\u043e\u0441\u044b \u0438 \u0437\u0430\u043f\u0440\u043e\u0441\u044b \u043d\u0430 \u043a\u043e\u0442\u0438\u0440\u043e\u0432\u043a\u0438.<\/label><select data-question=\"q1\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<div class=\"question\"><label>2. \u0421\u043e\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0439 \u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438 \u0434\u043e\u0441\u0442\u0430\u0442\u043e\u0447\u043d\u044b\u043c.<\/label><select data-question=\"q2\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<div class=\"question\"><label>3. \u041a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u0440\u043e\u0434\u0430\u0436 \u043e\u0431\u043b\u0430\u0434\u0430\u0435\u0442 \u0434\u043e\u0441\u0442\u0430\u0442\u043e\u0447\u043d\u044b\u043c\u0438 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u043c\u0438 \u0437\u043d\u0430\u043d\u0438\u044f\u043c\u0438.<\/label><select data-question=\"q3\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<div class=\"question\"><label>4. \u0417\u0430\u043a\u0430\u0437\u044b \u0434\u043e\u0441\u0442\u0430\u0432\u043b\u044f\u044e\u0442\u0441\u044f \u0432\u043e\u0432\u0440\u0435\u043c\u044f.<\/label><select data-question=\"q4\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<div class=\"question\"><label>5. \u041c\u044b \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u044b \u0432\u0430\u0448\u0435\u0439 \u0446\u0435\u043d\u043e\u0432\u043e\u0439 \u043f\u043e\u043b\u0438\u0442\u0438\u043a\u043e\u0439.<\/label><select data-question=\"q5\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<div class=\"question\"><label>6. \u0420\u0430\u0437\u043d\u043e\u043e\u0431\u0440\u0430\u0437\u0438\u0435 \u043f\u0440\u043e\u0434\u0443\u043a\u0446\u0438\u0438 \u0434\u043e\u0441\u0442\u0430\u0442\u043e\u0447\u043d\u043e\u0435.<\/label><select data-question=\"q6\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<div class=\"question\"><label>7. \u041c\u044b \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u044b \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u043e\u043c \u043f\u0440\u043e\u0434\u0443\u043a\u0446\u0438\u0438.<\/label><select data-question=\"q7\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<div class=\"question\"><label>8. \u041c\u044b \u0434\u043e\u0432\u043e\u043b\u044c\u043d\u044b \u0443\u043f\u0430\u043a\u043e\u0432\u043a\u043e\u0439 \u0438 \u043b\u043e\u0433\u0438\u0441\u0442\u0438\u0447\u0435\u0441\u043a\u0438\u043c\u0438 \u0443\u0441\u043b\u0443\u0433\u0430\u043c\u0438.<\/label><select data-question=\"q8\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<div class=\"question\"><label>9. \u041c\u044b \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u043c \u043e\u0431\u0440\u0430\u0442\u043d\u0443\u044e \u0441\u0432\u044f\u0437\u044c \u043f\u043e \u043d\u0430\u0448\u0438\u043c \u0437\u0430\u044f\u0432\u043a\u0430\u043c.<\/label><select data-question=\"q9\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<div class=\"question\"><label>10. \u041c\u044b \u0441\u0447\u0438\u0442\u0430\u0435\u043c \u043f\u0440\u043e\u0446\u0435\u0441\u0441 \u0441\u0431\u043e\u0440\u0430 \u043f\u043b\u0430\u0442\u0435\u0436\u0435\u0439 \u0443\u0434\u043e\u0431\u043d\u044b\u043c.<\/label><select data-question=\"q10\"><option value=\"\">\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442<\/option><option value=\"strongly_agree\">\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"agree\">\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"partly_agree\">\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"disagree\">\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><option value=\"strongly_disagree\">\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d<\/option><\/select><\/div>\n<\/div>\n<h3>\u041a\u043e\u043c\u043c\u0435\u043d\u0442\u0430\u0440\u0438\u0439 (\u043d\u0435\u043e\u0431\u044f\u0437\u0430\u0442\u0435\u043b\u044c\u043d\u043e)<\/h3>\n<div class=\"grid\">\n<div class=\"field\" style=\"max-width: 100%;\"><label>\u0412\u0430\u0448\u0438 \u043f\u043e\u0436\u0435\u043b\u0430\u043d\u0438\u044f \/ \u0437\u0430\u043c\u0435\u0447\u0430\u043d\u0438\u044f<\/label><textarea data-field=\"comment\"><\/textarea><\/div>\n<\/div>\n<div class=\"field hp\"><label>Website<\/label><br \/>\n<input type=\"text\" data-field=\"website\" \/><\/div>\n<div class=\"submit-row\"><button type=\"button\" data-submit=\"\">\u041e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c<\/button><\/p>\n<div class=\"status\" data-status=\"\"><\/div>\n<\/div>\n<\/div>\n<script>\n(function () {\n  if (window.__termiaSurveyInitialized === true) { return; }\n  window.__termiaSurveyInitialized = true;\n\n  var translations = {\n    uk: {\n      fullNameRequired: \"\u0412\u043a\u0430\u0436\u0456\u0442\u044c \u0456\u043c'\u044f \u0442\u0430 \u043f\u0440\u0456\u0437\u0432\u0438\u0449\u0435.\",\n      emailRequired: \"\u0412\u043a\u0430\u0436\u0456\u0442\u044c email.\",\n      allAnswersRequired: \"\u0411\u0443\u0434\u044c \u043b\u0430\u0441\u043a\u0430, \u043e\u0431\u0435\u0440\u0456\u0442\u044c \u0432\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u044c \u0443 \u043a\u043e\u0436\u043d\u043e\u043c\u0443 \u043f\u0438\u0442\u0430\u043d\u043d\u0456.\",\n      sending: \"\u0412\u0456\u0434\u043f\u0440\u0430\u0432\u043b\u044f\u0454\u043c\u043e\u2026\",\n      success: \"\u0414\u044f\u043a\u0443\u0454\u043c\u043e! \u0412\u0456\u0434\u043f\u043e\u0432\u0456\u0434\u044c \u0443\u0441\u043f\u0456\u0448\u043d\u043e \u0432\u0456\u0434\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043e.\",\n      submitFailed: \"\u041d\u0435 \u0432\u0434\u0430\u043b\u043e\u0441\u044f \u0432\u0456\u0434\u043f\u0440\u0430\u0432\u0438\u0442\u0438.\",\n      networkError: \"\u041c\u0435\u0440\u0435\u0436\u0435\u0432\u0430 \u043f\u043e\u043c\u0438\u043b\u043a\u0430. \u0421\u043f\u0440\u043e\u0431\u0443\u0439\u0442\u0435 \u0449\u0435 \u0440\u0430\u0437.\"\n    },\n    en: {\n      fullNameRequired: \"Please enter your first and last name.\",\n      emailRequired: \"Please enter your email.\",\n      allAnswersRequired: \"Please choose an answer for every question.\",\n      sending: \"Sending\u2026\",\n      success: \"Thank you! Your response has been sent successfully.\",\n      submitFailed: \"Failed to send.\",\n      networkError: \"Network error. Please try again.\"\n    },\n    ru: {\n      fullNameRequired: \"\u0423\u043a\u0430\u0436\u0438\u0442\u0435 \u0438\u043c\u044f \u0438 \u0444\u0430\u043c\u0438\u043b\u0438\u044e.\",\n      emailRequired: \"\u0423\u043a\u0430\u0436\u0438\u0442\u0435 email.\",\n      allAnswersRequired: \"\u041f\u043e\u0436\u0430\u043b\u0443\u0439\u0441\u0442\u0430, \u0432\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u043e\u0442\u0432\u0435\u0442 \u0432 \u043a\u0430\u0436\u0434\u043e\u043c \u0432\u043e\u043f\u0440\u043e\u0441\u0435.\",\n      sending: \"\u041e\u0442\u043f\u0440\u0430\u0432\u043b\u044f\u0435\u043c\u2026\",\n      success: \"\u0421\u043f\u0430\u0441\u0438\u0431\u043e! \u041e\u0442\u0432\u0435\u0442 \u0443\u0441\u043f\u0435\u0448\u043d\u043e \u043e\u0442\u043f\u0440\u0430\u0432\u043b\u0435\u043d.\",\n      submitFailed: \"\u041d\u0435 \u0443\u0434\u0430\u043b\u043e\u0441\u044c \u043e\u0442\u043f\u0440\u0430\u0432\u0438\u0442\u044c.\",\n      networkError: \"\u0421\u0435\u0442\u0435\u0432\u0430\u044f \u043e\u0448\u0438\u0431\u043a\u0430. \u041f\u043e\u043f\u0440\u043e\u0431\u0443\u0439\u0442\u0435 \u0435\u0449\u0435 \u0440\u0430\u0437.\"\n    }\n  };\n\n  function getLocale(rootElement) {\n    var localeValue = String(rootElement.getAttribute(\"data-lang\") || \"\").trim();\n    if (localeValue.length === 0) { return \"en\"; }\n    if (translations[localeValue]) { return localeValue; }\n    return \"en\";\n  }\n\n  function t(rootElement, key) {\n    var locale = getLocale(rootElement);\n    if (translations[locale] && translations[locale][key]) {\n      return translations[locale][key];\n    }\n    if (translations.en && translations.en[key]) {\n      return translations.en[key];\n    }\n    return \"\";\n  }\n\n  function setStatus(rootElement, messageText, statusType) {\n    var statusElement = rootElement.querySelector(\"[data-status]\");\n    if (statusElement === null) { return; }\n\n    statusElement.textContent = messageText;\n    statusElement.classList.remove(\"error\");\n    statusElement.classList.remove(\"success\");\n\n    if (statusType === \"error\") { statusElement.classList.add(\"error\"); }\n    if (statusType === \"success\") { statusElement.classList.add(\"success\"); }\n  }\n\n  function getFieldValue(rootElement, fieldName) {\n    var inputElement = rootElement.querySelector(\"[data-field=\\\"\" + fieldName + \"\\\"]\");\n    if (inputElement === null) { return \"\"; }\n    return String(inputElement.value || \"\").trim();\n  }\n\n  function clearSelectErrors(rootElement) {\n    var selectElements = rootElement.querySelectorAll(\"select[data-question]\");\n    selectElements.forEach(function (selectElement) {\n      selectElement.classList.remove(\"select-error\");\n    });\n  }\n\n  function validateAllAnswersSelected(rootElement) {\n    var selectElements = rootElement.querySelectorAll(\"select[data-question]\");\n    var firstInvalid = null;\n\n    selectElements.forEach(function (selectElement) {\n      var value = String(selectElement.value || \"\").trim();\n      if (value.length === 0) {\n        selectElement.classList.add(\"select-error\");\n        if (firstInvalid === null) { firstInvalid = selectElement; }\n      } else {\n        selectElement.classList.remove(\"select-error\");\n      }\n    });\n\n    return firstInvalid;\n  }\n\n  function buildAnswers(rootElement) {\n    var answers = {};\n    var selectElements = rootElement.querySelectorAll(\"select[data-question]\");\n    selectElements.forEach(function (selectElement) {\n      var questionBlock = selectElement.closest(\".question\");\n      if (questionBlock === null) { return; }\n\n      var labelElement = questionBlock.querySelector(\"label\");\n      var questionText = labelElement !== null ? String(labelElement.textContent || \"\").trim() : \"\";\n      questionText = questionText.replace(\/^\\d+\\.\\s*\/, \"\").trim();\n\n      if (questionText.length === 0) { return; }\n\n      var answerKey = String(selectElement.value || \"\").trim();\n\n      var selectedOption = selectElement.options[selectElement.selectedIndex] || null;\n      var answerLabel = selectedOption !== null ? String(selectedOption.text || \"\").trim() : \"\";\n\n      answers[questionText] = { key: answerKey, label: answerLabel };\n    });\n    return answers;\n  }\n\n  async function submitSurvey(rootElement) {\n    var fullName = getFieldValue(rootElement, \"fullName\");\n    var email = getFieldValue(rootElement, \"email\");\n\n    if (fullName.length === 0) {\n      setStatus(rootElement, t(rootElement, \"fullNameRequired\"), \"error\");\n      return;\n    }\n\n    if (email.length === 0) {\n      setStatus(rootElement, t(rootElement, \"emailRequired\"), \"error\");\n      return;\n    }\n\n    clearSelectErrors(rootElement);\n    var firstInvalidSelect = validateAllAnswersSelected(rootElement);\n    if (firstInvalidSelect !== null) {\n      setStatus(rootElement, t(rootElement, \"allAnswersRequired\"), \"error\");\n      if (typeof firstInvalidSelect.scrollIntoView === \"function\") {\n        firstInvalidSelect.scrollIntoView({ behavior: \"smooth\", block: \"center\" });\n      }\n      try { firstInvalidSelect.focus(); } catch (e) {}\n      return;\n    }\n\n    setStatus(rootElement, t(rootElement, \"sending\"), \"\");\n\n    var payload = {\n      language: String(rootElement.getAttribute(\"data-lang\") || \"\").trim(),\n      pageUrl: window.location.href,\n      companyName: getFieldValue(rootElement, \"companyName\"),\n      fullName: fullName,\n      position: getFieldValue(rootElement, \"position\"),\n      email: email,\n      comment: getFieldValue(rootElement, \"comment\"),\n      website: getFieldValue(rootElement, \"website\"),\n      answers: buildAnswers(rootElement)\n    };\n\n    var formData = new FormData();\n    formData.append(\"action\", \"termia_survey_submit\");\n    formData.append(\"nonce\", \"567c338692\");\n    formData.append(\"payload\", JSON.stringify(payload));\n\n    try {\n      var response = await fetch(\"https:\/\/termia.com.ua\/wp-admin\/admin-ajax.php\", {\n        method: \"POST\",\n        credentials: \"same-origin\",\n        body: formData\n      });\n\n      var result = await response.json();\n\n      if (result && result.success === true) {\n        setStatus(rootElement, t(rootElement, \"success\"), \"success\");\n        return;\n      }\n\n      var errorMessage = t(rootElement, \"submitFailed\");\n      if (result && result.data && result.data.message) {\n        errorMessage = String(result.data.message);\n      }\n\n      setStatus(rootElement, errorMessage, \"error\");\n    } catch (error) {\n      setStatus(rootElement, t(rootElement, \"networkError\"), \"error\");\n    }\n  }\n\n  function bindSurvey(rootElement) {\n    var submitButton = rootElement.querySelector(\"[data-submit]\");\n    if (submitButton === null) { return; }\n\n    if (submitButton.__termiaBound === true) { return; }\n    submitButton.__termiaBound = true;\n\n    submitButton.addEventListener(\"click\", function () {\n      submitSurvey(rootElement);\n    });\n  }\n\n  function init() {\n    var rootElements = document.querySelectorAll(\".termia-survey\");\n    rootElements.forEach(function (rootElement) {\n      bindSurvey(rootElement);\n    });\n  }\n\n  document.addEventListener(\"DOMContentLoaded\", init);\n})();\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>\u041e\u043f\u0440\u043e\u0441 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0418\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u041d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u0438 \u0418\u043c\u044f \u0438 \u0444\u0430\u043c\u0438\u043b\u0438\u044f \u0414\u043e\u043b\u0436\u043d\u043e\u0441\u0442\u044c \u042d\u043b\u0435\u043a\u0442\u0440\u043e\u043d\u043d\u0430\u044f \u043f\u043e\u0447\u0442\u0430 \u0412\u043e\u043f\u0440\u043e\u0441\u044b \u043e\u043f\u0440\u043e\u0441\u0430 1. \u041c\u044b \u043f\u043e\u043b\u0443\u0447\u0430\u0435\u043c \u0431\u044b\u0441\u0442\u0440\u044b\u0435 \u043e\u0442\u0432\u0435\u0442\u044b \u043d\u0430 \u043d\u0430\u0448\u0438 \u0437\u0430\u043f\u0440\u043e\u0441\u044b \u0438 \u0437\u0430\u043f\u0440\u043e\u0441\u044b \u043d\u0430 \u043a\u043e\u0442\u0438\u0440\u043e\u0432\u043a\u0438.\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d 2. \u0421\u043e\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u0435 \u043f\u0440\u0435\u0434\u043b\u043e\u0436\u0435\u043d\u0438\u0439 \u044f\u0432\u043b\u044f\u0435\u0442\u0441\u044f \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438 \u0434\u043e\u0441\u0442\u0430\u0442\u043e\u0447\u043d\u044b\u043c.\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 \u043d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d 3. \u041a\u043e\u043c\u0430\u043d\u0434\u0430 \u043f\u0440\u043e\u0434\u0430\u0436 \u043e\u0431\u043b\u0430\u0434\u0430\u0435\u0442 \u0434\u043e\u0441\u0442\u0430\u0442\u043e\u0447\u043d\u044b\u043c\u0438 \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u043c\u0438 \u0437\u043d\u0430\u043d\u0438\u044f\u043c\u0438.\u0412\u044b\u0431\u0435\u0440\u0438\u0442\u0435 \u0432\u0430\u0440\u0438\u0430\u043d\u0442\u041f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u0421\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u0427\u0430\u0441\u0442\u0438\u0447\u043d\u043e \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u041d\u0435 \u0441\u043e\u0433\u043b\u0430\u0441\u0435\u043d\u041a\u0430\u0442\u0435\u0433\u043e\u0440\u0438\u0447\u0435\u0441\u043a\u0438 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u041e\u043f\u0440\u043e\u0441 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 - Termia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/termia.com.ua\/ru\/opituvannya-zadovolenosti-kliyentiv\/\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u041e\u043f\u0440\u043e\u0441 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432\" \/>\n<meta property=\"og:description\" content=\"\u041e\u043f\u0440\u043e\u0441 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0418\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u041d\u0430\u0437\u0432\u0430\u043d\u0438\u0435 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